Shipping Policy

Processing Time

Orders will be processed within 2 business day after submission. You will receive an order confirmation email right after your order submitted.

Shipping Cost

Free shipping within the USA.
For other countries, please enter your shipping info, the shipping rates will automatically generate based on the delivery location. If you have any questions about your shipping rates, please contact us via service@lamicall.com. We will get back to you ASAP.

Shipping Area

Lamicall delivers to the US, CA, MX, UK, JP and EU (25 countries). If your country is not on the list, don’t worry about it. More shipping locations will be avaliable soon, please subscribe to our newsletter for more info.

Delivery Time

Generally, it takes 5-10 business days to ship to the US, CA, MX, UK, JP and EU (25 countries). Delay may occurs due to business closure, weather, or other service disruptions.
Please note: Due to the continues pandemic, some products are currently out of stock. We appreciate your patience during this period.

Delays

If you don’t receive your parcel within the expected delivery time, please contact our customer service department. We will be getting back to you ASAP (within 1-3 business days).
You can also leave a voice message to: +1 (650) 687-7889, simply claim your issue, your order number, and we will get back to you as fast as we can.

Duties & Taxes

International orders ship from our Chinese warehouse.

Due to the custom policy of China, goods exported outside of China will not be taxed. But tax may occurs due to the custom policy of different destinations. You may consult your customs authority for charges/rates.

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