- Purchases from Lazada
- Purchases from unauthorized resellers
- Improperly operated devices
- Lost or stolen products
- Purchases made over 18 months ago (unless otherwise stated)
- Non-quality-related issues (after 30 days of purchase)
- Free products
- It begins the day you place your order.
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Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
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If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at [email protected]
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An Amazon order number for a purchase made through Lamicall. A dated sales receipt from an authorized Lamicall Reseller that shows a description of the product along with its price
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If you made your purchase through Lamicall Direct, we might be able to locate your order using your email address, name or shipping address.
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If you made your purchase through an authorized Lamicall Reseller, you might contact the Reseller to see if they can provide a copy of your receipt.
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If the product was a gift, you might ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.
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The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
- For more information, please contact us at [email protected]